Privacy Policy
Creations4Wildlife.com (“we”, “our”, or “us”) is committed to maintaining the highest standards of privacy and data protection for visitors, users, and customers of our website. This Privacy Policy explains how we collect, use, process, and safeguard your personal information when you interact with our services, and outlines your rights under applicable privacy laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the California Consumer Privacy Act (“CCPA”).
We believe in a privacy-first approach and strive to process your data with fairness, transparency, and security.
1. Scope of This Policy and Data Controller Role
This Privacy Policy applies to all personal data collected through or in connection with your use of our website, https://creations4wildlife.com, and our affiliated offerings. Creations4Wildlife.com acts as the Data Controller for the personal data collected, meaning we determine the purposes and means of processing such data.
By using our website or interacting with us, you acknowledge that you have read and understood this Policy.
2. Categories of Personal Data We Process
We may collect, process, and store a variety of personal data categories depending on your interaction with our site and services:
a. Usage Data
This includes technical data automatically collected when you use the website, such as your IP address, browser type and version, time zone setting, browser plug-in types, operating system and platform, and information about how you use our website (e.g., pages visited, date/time stamps, session duration).
b. Account Data
When you create an account or complete a transaction, we may collect your name, billing/shipping address, phone number, and email address.
c. Profile Data
This includes information about your preferences, interests, previous purchase behavior, and browsing behavior relevant to your profile with us.
d. Communication Data
If you contact us via email or submit a form through our website, we may collect your communication preferences, support inquiries, and interaction history with customer service.
e. Technical Data
Information about the device used to access creations4wildlife.com, such as device type, operating system, system configuration, language, and screen resolution.
f. Transaction Data
Records of purchases made on our website, including payment details (card type, billing info), product orders, delivery instructions, and order history.
g. Preference Data
Includes information on your marketing preferences, opt-in/opt-out choices, product wish lists, and survey responses.
3. Legal Bases for Processing Personal Data
We process your personal data under one or more of the following legal bases:
– Consent: With your clear opt-in consent, especially for marketing communications and non-essential cookies.
– Performance of Contract: Processing necessary to fulfill orders or contracts, including payments and delivery.
– Legal Obligation: To comply with applicable laws or regulations.
– Legitimate Interests: Where processing is necessary for our legitimate business interests, such as website analytics or fraud prevention, and those interests are not overridden by your rights and freedoms.
4. Your Rights Under GDPR and CCPA
As a data subject under the GDPR or a consumer under the CCPA, you may exercise the following rights:
– Right of Access: You may request access to the personal data we hold about you.
– Right to Rectification: You may request correction of inaccurate or incomplete data.
– Right to Erasure (“Right to be Forgotten”): You may request deletion of personal data where there is no legal basis for continued processing.
– Right to Restriction of Processing: You may limit how we use your data where applicable.
– Right to Data Portability: You may receive your data in a structured, commonly used, and machine-readable format and have the right to transmit it to another controller.
– Right to Object: You may object to how we use your data, especially for direct marketing under legitimate interests.
– Right to Non-Discrimination (CCPA): You will not be penalized or discriminated against for exercising your privacy rights.
To exercise any of your rights, please contact us via [email protected].
5. Security of Your Personal Data
We implement and maintain industry-standard technical and organizational measures to secure your information, including but not limited to:
– Encryption of data in transit and at rest
– Access controls and authentication mechanisms
– Routine data backups and disaster recovery protocols
– Secure server infrastructures
– Regular employee training on data protection
6. International Transfers
Your data may be processed or stored in countries outside your country of residence, including countries that may not offer the same level of protection. In such cases, we implement appropriate safeguards, including Standard Contractual Clauses approved by the EU Commission, to ensure an adequate level of protection.
7. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected, including:
– Account and Profile Data: Retained while your account is active and up to 5 years thereafter.
– Transaction Data: Retained for 7 years for legal and accounting purposes.
– Communication and Preference Data: Retained for 3 years from your last interaction with the platform.
– Usage and Technical Data: Retained for up to 2 years for analytics and troubleshooting.
We periodically review our retention practices to ensure alignment with current laws and business needs.
8. Cookie Policy
We use cookies and related tracking technologies on creations4wildlife.com for the following purposes:
– Essential Cookies: Required for basic functionality (e.g., login, checkout).
– Functional Cookies: Enable enhanced features like remembering preferences.
– Analytics Cookies: Used to track visitor behavior and improve performance (e.g., Google Analytics).
– Performance Cookies: Monitor system health, load times, and usage patterns.
We may engage third-party providers for analytics and advertising. These parties may deploy their own cookies and tracking technologies.
9. Cookie Management and Compliance
Upon visiting our website, you are presented with a cookie banner allowing you to manage your preferences. You may consent to, reject, or customize your cookie settings in compliance with GDPR and CCPA requirements.
Additionally, you can manage cookies through your browser settings. Note that restricting certain cookies may affect your experience on the website.
10. Protection of Children’s Privacy
Our website and services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child under 13, we will take immediate steps to delete such information.
If you believe a child has submitted personal data to us, please notify us at [email protected].
11. Policy Updates
We may revise this Privacy Policy periodically to reflect changes in regulatory requirements, technology enhancements, or our business practices. Where appropriate, we will notify you of material changes either through our website or direct communication. Continued use of creations4wildlife.com after such changes constitutes acceptance of the revised policy.
12. Contact Us
If you have any privacy-related concerns, questions about this Privacy Policy, or wish to exercise your data protection rights, please reach out to:
Email: [email protected]
Website: https://creations4wildlife.com
We are committed to resolving any concerns in a prompt and lawful manner.
This Privacy Policy affirms our compliance with GDPR, CCPA, and other relevant data protection regulations. We encourage all users to review it and contact us with any questions or to exercise their privacy rights.